Shopmobility Wirral

What is Shopmobility?

The Shop mobility services hires manual and powered wheelchairs and powered scooters to members of the public who have limited mobility.  These can be used to shop or visit leisure, commercial and hospital facilities in the surrounding area.

Who can use Shopmobility?

Equipment can be hired by anyone with mobility issues, whether due to age, disability or injury, so irrespective of the nature of your mobility issue these services are available to you.

How does it work?

Visiting for the first time?

When you arrive, our friendly team of staff will welcome you and guide you through the process. They’ll help you choose the most suitable equipment for your needs and provide full training so you can use it safely and confidently. 

Test Driving a Scooter

Trying a scooter for the first time? No problem – a quick test drive only takes a couple of minutes.

One of our team members will chat with you to help decide which scooter best suits your needs. They’ll ask a few simple questions like:

  • Have you driven a scooter before?

  • How confident are you with using one?

  • What kind of journey do you plan to make?

This helps us make sure you feel comfortable and safe before heading out.

ID Requirements

All new members – including new temporary members – are required to bring two forms of identification:

  • One with photo ID (e.g. passport, driving licence)

  • One with proof of address (e.g. utility bill, council tax statement)

Membership & Pricing

We offer a flexible system to suit different levels of use:

  • Membership Scheme – Pay an annual membership fee and benefit from reduced hire rates each time you use a piece of equipment.

  • Casual Use – Just visiting or only need occasional access? You’re welcome to use the service on a pay-per-visit basis without becoming a member.

How much does it cost?

Please see current price list available for download on this page 

Locations and Opening Times 

Birkenhead Centre

Birkenhead Shopmobility is ideally situated in Birkenhead town centre, just a 2-minute walk from Birkenhead Bus Station and within 5 minutes of three different train stations, making it incredibly easy to access. Additionally, we’re only a short distance from the Birkenhead Park, offering a perfect blend of convenience and location.

Location: Wirral Independent Living and Carers Resource Centre, 5 St John Street, Birkenhead, Wirral, CH41 6HY

Tel: 0151 647 6162

Opening Times: Monday – Friday, 9am – 4.30pm, Saturday, 9:30am-4pm, Sunday, CLOSED

 

Liscard Centre

Liscard Shopmobility is located in the town centre of Liscard opposite the Liscard Bus Station, offering easy access for all. If you’re planning a trip to New Brighton, Liscard Shopmobility is just a 5 minute drive away.

Location: Liscard Shopmobility, Liscard Crescent, Wallasey, Wirral, CH44 1AE

Tel: 0151 606 4665

Opening Times: Tuesday & Thursday, 9am-4.30pm 

Parking

We have FREE parking at both our Birkenhead and Liscard locations for anyone using our Shopmobility Service.

Repair Service

We also offer a repair service for motorised scooter, powerchair and wheelchair owners. Please see price list for repairs here. We operate an appointment system for the repair service so please call us on 0151 647 6162 to discuss any repairs, we will then allocate an appointment to you.

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Locations

Liscard Shopmobility

Liscard Cres, Liscard, Wallasey CH44 1AE, UK

Birkenhead Shopmobility

5 St John St, Grange Precinct, Birkenhead CH41 6HY, UK

Useful Information:

Frequently Asked Questions

At Wirral Shopmobility, we do a health and safety check with all new users. This includes: Checking eye site, manual dexterity and spatial awareness.

New users will also be required to complete a test drive which they are required to pass before being allowed to use a scooter.

New users must pass a test drive before using a scooter. The scooters are simple to operate, with just two levers (forward and reverse) and a speedometer to control speed.

No licence is needed to use a mobility scooter or powered wheelchair in the UK, though some may need to be registered in some cases. Only certain types are permitted on the road.

Though there is no legal eyesight requirement for driving mobility scooters, you should be able to read a car registration from a distance of 12.3metres or 40 feet. If you are in accident that was caused by your poor eyesight, you may have to pay compensation.

A mobility scooter’s range depends on its model, battery, terrain, and user weight. Most travel 15–20 miles per charge, though this can vary from 5 miles on rough terrain to up to 40 miles in ideal conditions.

The maximum weight of a lightweight mobility scooter can vary depending on the model and brand. The maximum weight on a standard mobility scooter typically ranges from 110kg- 147kg (17st-23st), while heavy-duty models can accommodate users up to 204kg (28st) or more. Please check the weight bearing limit on the scooter.

Check the battery power and make sure the charging cable is unplugged. Ensure the free-wheel lever is fully engaged. If the scooter still doesn’t move, the key switch may be faulty and in that scenario, contact us on 0151 647 6162.