Other Support for Carers
Other organisations that support unpaid carers
| Organisation name | Services offered for unpaid carers | Contact information |
|
Wirral Council Adult Social Care Emergency Duty Team |
Report abuse, neglect or an adult at risk, this would also include if a carer is unable to continue their caring role and the cared for person can’t manage without additional care and support |
Monday to Friday, 9am to 5pm – 0151 606 2006 Outside of these hours: 0151 677 6557 |
| Carers UK information and support helpline |
– Benefits and financial support – Your rights as a carer in the workplace – Carers’ assessments and how to get support in your caring role – Services available to carers and the people you care for – How to complain effectively and challenge decisions. |
Monday to Friday, 9am – 6pm (including Christmas Day, Boxing Day and New Year’s Day). The number is 0808 808 7777 and is free to call from landlines and mobiles. |
| Alzheimer’s Society |
Dementia Advisers provide vital one-to-one support for everybody affected by dementia, whether that’s someone with a diagnosis, or someone who cares for them. They are there to provide advice and assistance throughout your dementia journey. Their website is www.alzheimers.org.uk and contains various resources, including their Dementia Support Forum: a helpful online community where anyone who is affected by dementia can receive valuable support. |
The National Dementia Support Line 0333 150 3456 is open 9am-8pm Monday to Wednesday, 9am-5pm Thursday and Friday and 10am-4pm Saturday and Sunday. You can also email the local Dementia Advice service directly at wirral@alzheimers.org.uk. |
| Condition Specific Organisations | The adjacent link provides a list of some charities and organisations that can help with information about the condition of the person you care for and an opportunity to share experiences with others in a similar position. | https://www.mobiliseonline.co.uk/condition-specific-support |
| Macmillan – Cancer support helpline | The Macmillan Support Line is a free and confidential phone service for people living and affected by cancer. |
Call 0808 080000 8am-8pm or visit https://www.macmillan.org.uk/cancer-information-and-support/get-help/macmillan-nurses for help via email or the opportunity to join 24/7 chat forums |
| Samaritanas | If you’re struggling to cope, having suicidal thoughts or are worried about someone else, a Samaritan is willing to help |
Telephone: 116 123, 24 hours, seven days a week For online chat and email support visit https://www.samaritans.org/how-we-can-help/contact-samaritan/ |
| Silver Line | Offers information, friendship and enriching conversations to older people to help reduce feelings of isolation | Telephone: 0800 470 8090, 24 hours a day, seven days a week. |
| Shout 85258 | A free, confidential and anonymous text support for those of us struggling to cope or who need to talk | Text SHOUT to 85258, 24 hours, seven days a week |
| Wirral Carers Alliance | The Wirral Carer’s Alliance (WCA) is working to amplify carer’s voices and improve services for this population in Wirral have their voice heard and shape the delivery of local services. | |
| CWP Urgent Mental Health Crisis Line | Cheshire and Wirral Partnership NHS Foundation Trust’s dedicated 24/7 all age urgent mental health helpline has a new Freephone number. | 0800 145 6485 lines are open 24/7 for all |
| CONTACT |
Family support organisation CONTACT provide helpline, email support service and online chat function for parents and carers in any part of the UK with a disabled child aged from birth to 25. (Child can have any kind of disability or additional need, and does not need to have a diagnosis) |
https://contact.org.uk/help-for-families/information-advice-services/our-helpline/ |
WIRED recognises that Carers often need support outside of standard office hours and as a result has an evening and weekend service offer that includes the Carers Helpline (0151 670 0777) and Digital Tea and Chat sessions via Zoom.
