Coronavirus/Covid 19

Public Statement from, David Maguire, Chief Executive of WIRED. 9th April 2021

I am pleased to be able to confirm that our services are fully operational and our staff and volunteers are available via telephone, email, video call and face to face meetings (subject to risk assessment). Many of WIRED's staff team will continue to work from home until June 2021 at which point we hope to be able to return to our to offices in Birkenhead, Liscard, New Brighton, Liverpool and Warrington on a full time basis. Whilst our offices will remain closed (aside from Birkenhead Shop Mobility and skeleton staff in some other offices) until June 2021, our dedicated team of staff and volunteers will continue to be available through our existing telephone and email helplines as usual. So please, don’t hesitate to call or email us, even if it’s just for some reassurance or information about local services, we are happy to help. We have over 10,000 people registered with us for support and we will continue to do our very best during this period of change.

Who we are and what we do

The Third Sector Connectors service is jointly delivered by AGE UK Wirral, WIRED and Wirral Mind. The service provides a number of connector roles that work across teams within adult social care to assist in promoting and connecting people to the services provided within Wirral Health and Wellbeing CIC and also to other health and wellbeing services available in Wirral, complementing and supporting statutory health and wellbeing provision. 

How does it work

Once a referral has been received a Third Sector Connector will speak to the individual and make arrangements for a home visit. At this initial meeting the Third Sector Connector will complete a Wellbeing Assessment to help provide a person specific action plan, this will then be discussed with the individual as to how they want to proceed. Referrals can be made to the Third Sector Connector team via the Integrated Front Door, Integrated Care Co-ordination Teams, Multi-Disciplinary Team meetings, GP Community Matrons or a self/carer referral.

The support we offer

The range of support offered can vary from going to community groups or supporting individuals to correctly utilise services such as opticians, pharmacists, occupational therapists and psychological therapies. Third Sector connectors enable individuals to improve their physical and mental wellbeing and build social connections that will provide long term support, in order to prevent future crisis and re-referrals to Social Care. This email address is being protected from spambots. You need JavaScript enabled to view it.

How to access our services

Individuals can contact our services directly using the telephone number or email address below or they can request to be referred to WIRED by a GP or other health professional

How to contact us

To contact the Third Sector Connector Service please call 0151 522 7990  (staffed Monday to Friday 9am – 4pm) or email This email address is being protected from spambots. You need JavaScript enabled to view it.

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