Coronavirus/Covid 19

Public Statement from, David Maguire, Chief Executive of WIRED. 27th March 2020

I am pleased to be able to confirm that although we have suspended face to face meetings and scooter hire service the majority of our services remain fully operational and our staff and volunteers are available via telephone, email, and video call to continue to support you as always. However, this week, in response to the Coronavirus pandemic, WIRED has migrated the whole organisation to home working arrangements which means that until further notice WIRED’s offices in Birkenhead, Liscard, New Brighton, Liverpool and Warrington will be closed. Our dedicated team of staff and volunteers will continue to be available through our existing telephone and email helplines information, advice and support channels as usual. Please don’t hesitate to call or email us, even if it’s just for some reassurance or information about local services, we are happy to help. We have over 10,000 people registered with us for support and we will continue to do our very best during this period of change.

Who we are and what we do

SEND IASS services provide free and confidential impartial information, advice and support to disabled children and young people, and those with SEN, and their parents.

SEND IASS are statutory services, which mean there has to be one in every local authority. SEND IASS were previously known as Parent Partnership, the name changed when the range of people the service is for expanded to include children and young people from 0-25. SEND IASS also covers other issues related to special educational needs/disability (SEND) such as health and social care issues.

Liverpool and Knowsley SEND IASS is a new combined service for residents of Liverpool and Knowsley and is delivered by WIRED.

Liverpool and Knowsley SEND IASS service offer:

  • Telephone and email helpline service
  • Information and support for parents, carers, children and young people
  • Written information about Special Educational Needs (SEN)
  • Information sessions for parents and carers
  • Advice and support relating to school admissions and appeals

How we can help

Our experienced and supportive staff will listen to your views and concerns, work with you to explore your options whilst also explaining your rights in relation to SEN and disability.

How to access our services

Parents or young people can contact our services directly using the telephone number or email address below. Professionals can also contact Liverpool and Knowsley SEND IASS in the same way.

How to contact Liverpool and Knowsley SEND IASS

To contact Liverpool and Knowsley SEND IASS please call 0800 012 9066. If the number is busy please leave a message and we will always respond within 5 working days. You can also email This email address is being protected from spambots. You need JavaScript enabled to view it.

For more information, visit the Liverpool and Knowsley SEND IASS website

Face to face meetings are available by appointment only.

Address: Liverpool and Knowsley SEND IASS, WIRED, Stoneycroft Children’s Centre, 38 Scotia Road, Liverpool, L13 6QJ

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