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Wirral SEND Partnership

Wirral SEND Partnership (formerly Parent Partnership) is an impartial, independent and confidential service which gives free information, advice and support about matters relating to Special Educational Needs or Disabilities (SEND) and is for parents or carers of children aged 0-25, and young people aged 16-25 with special educational needs and/or disabilities. 

We have a separate page for children and young people up to the age of 25, please follow the link on the right hand side of this page.​

Our service gives practical, factual and impartial information, advice and support to enable you to participate fully in decisions about education, health and social care.

This can include:

  • Face-to-face meetings 
  • Contact by telephone, email or social media 
  • Support in meetings with other professionals
  • Help with letter writing or form-filling
  • Appointments at a place to suit you
  • Information about other services
  • Information is available in a range of languages and formats if needed

Information, advice and support can be about any issue related to special educational needs or disability including:

  • ​Wirral's 'Local Offer' of services. The Local Offer provides information on what services children, young people and their families can expect from a range of local agencies, including education, health and social care as well as information about other local support services. Knowing what is out there gives you more choice and therefore more control over what support is right for you and your child. Go to to find out what services are available in Wirral for children and young people aged 0-25 with special educational needs and disabilities. 
  • Educational Support
  • Statements/Education Health and Care Plans
  • Preparation for adulthood
  • Personal budgets/Direct payments
  • Disagreement resolution/Mediation

Separate leaflets explaining each of these subjects in more detail can be downloaded from the link to the right or can be posted on request

For children and young people with Statements of Special Educational Needs or learning difficulty assessments the Local Authority have made arrangements for these to be transferred to Education Health and Care Plans which will be completed by 2018. For further details please see the download section on the right hand side of this page. ​

You can self-refer or can ask someone else to refer on your behalf. Young people (aged 16-25)​ can ask for support separately from their parents/carers if they wish. Click on the dedicated webpage for informaton about SEND for children aged 11-15 and young people aged 16-25.

The office is open Monday to Friday from 9.00 a.m. to 4.30 p.m. We recommend meetings are arranged by telephone appointment. Alternatively browse through our website for information about other support groups, training/workshop sessions and to download any of our information leaflets. ​



OFSTED Area Inspections. What you need to know and how you can get involved



Please find below a message from the SEND Implementation Team at the Department for Education (DfE):


Publication of a Young Person's guide ​to SEND disagreement resolution

Following the 2017 review of disagreement resolution arrangements, the Department for Education commissioned Mott MacDonald, as part of the Delivering Better Outcomes Together (DBOT) consortium, to develop and publish a guide for young people aged 16-25 on how to resolve special educational needs and disability (SEND) disagreements. Mott MacDonald worked with a range of organisations and groups, including the young people’s group FLARE, to produce the guide.​ 

The guide ‘When people can’t agree – Special Educational Needs and Disability Complaints: a guide for Young People in education’ can be found here -

The guide provides advice and information about how young people who are unhappy with the support they are getting for their special educational needs or disability can find the right help and advice to resolve their issues.  The guide explains who young people can go to for support and the steps to take.

The guide is aimed at young people with SEND, their families and the individuals and organisations that provide them with support.

Please share this guide with your networks and anyone you think would be interested in the guide. If you have any questions relating to the guide please contact:​

With best wishes

SEND Implementation Team

Department for Education


Changes to Wirral School Transport Policy

​If your child has been affected by the changes to Wirral's Transport Policy you may find the appeal letter templates, which we have drawn up, helpful. These can be found on the right hand side in the downloads section. Please adapt them to your individual needs. If you need any further support, please contact us!   


Children and Families Act

The Children and Families Act will come into force on 1st September 2014. This Act makes radical changes to the way in which children and young people with Special Educational Needs and/or disabilities are supported. 

Follow this link for more information about the Children and Families Act.​


Please follow this link for the new SEND Code of Practice.


Please click here for information about the Dyslexia SPLD Trust


There is more information about SEN and specialist provision for children on the Leaflets page on the right hand side or you can download the documents listed. Alternatively check out our main links page for more information on other groups and agencies.

More information can also be found at


Have you ever thought of supporting other parents at school meeting as a volunteer? See our volunteering page for more information and an application form.

Working in Partnership with your child's school. Parents are encouraged to become involved in their child’s school through a Parent Forum or PTA. We have produced a guide to setting up a School Parent & Carer Forum which you can download from this page.


​​Please follow this link to the NASEN SEND Gateway, ​opening up the world of SEND!


Wirral SEND Partnership Steering Group

Would you like to join our Steering Group as a Parent Representative? 

The steering group, which meets four times a year, includes parents, representatives of the Local Authority, voluntary and support groups, volunteer independent parental supporters and an independent Chair. Its role is to review the impartiality and effectiveness of Wirral SEND Partnership in accordance with national guidance and to ensure that it accords with the SEN Framework and Code of Practice. The group also has a role in reviewing policies and publications and it publishes a review of its involvement in our newsletter. The group receives regular updates from the Coordinator and Local Authority and shares information and updates from related parental involvement and other national or local support groups.

Please view our Terms of Reference, Role Description and latest agenda in the downloads section on this page.

For more information about Wirral SEND Partnership Email: